What We Do
You can consider us to be your very own internet experts, available anytime you need us to help with any internet issues your hotel may have. From development, research and deployment of new technology to training and technical support for existing technology we can help you with all your internet needs.
The professionals at Hotel Internet Solutions help hotels control their existing internet technology and insure that any new options are fully realised. We basically take over as much or little of your online tasks depending on the needs of your hotel.
Managing Online Inventory
Event the smallest hotel will use 3rd booking engines to help fill rooms. This process can be time consuming and very technical depending on the number of booking engines you use and how often you need to update each one.
Hotel Internet Solutions will communicate with your reservations department on a weekly basis and collect all your availability and rate information. This is then relayed to all your booking engines on your behalf by our team. There is no longer a need to waste valuable staff resources by updating booking engines in-house, we take care of the it all for you. This allows your staff to do what they do best, take care of your guests.
Online Marketing
Whether in be creating a monthly newsletter or participating in EBAY auctions to sell your packages and vouchers, we do it all. With access to the most advanced online marketing tools we can help you maintain a constant connection to your customers and affiliates.
Research and Development
The one thing most hotels do not have the time or resources for is researching new or improved ways of doing business. We are constantly on the look out for the latest and most advanced techniques to insure out clients have an edge in the market.
General Internet Support
Our team is extremely skilled and have knowledge of most IT solutions. From help with email accounts to connecting a printer, we are here to help our clients in anyway necessary. As a client you can count on us to help with all your IT problems.
Customer Relations
Hotel Internet Solutions will manage your online inventory through a direct connection to your reservation and marketing departments. Each week we collect the necessary information and relay that information to all your booking engines.
We also analyse all your current technology and determine whether it’s effective or out-of-date and provide an in depth analysis on a regular basis to insure your getting the most from your technology budget.
In addition to managing your online inventory we will also develop an online marketing strategy that is right for your company. This will include search engine optimization of your own site, email newsletter development and deployment as well as creating and managing an EBAY profile for selling vouchers and coupons.